At Park Fair Mall, we are committed to providing a simple and reliable shipping experience for our customers.
Shipping Availability
We currently ship within the United SAt this time, we do not offer international shipping. Orders with shipping addresses outside the United States cannot be processed.tates only.
Processing Time
Orders are typically processed and prepared for shipment within 2–3 business days after the order is placed.
Orders are not processed or shipped on weekends or U.S. holidays. Processing may take slightly longer during periods of high order volume, promotions, or holidays.
Once your order has been processed, it will be handed over to the shipping carrier for transit.
Shipping & Transit Time
After processing, orders generally take approximately 3–5 business days to arrive.
Estimated Total Delivery Time
Processing Time: 2–3 business days
Transit Time: 3–5 business days
Total Estimated Delivery Time: 5–8 business days
Please note that delivery times are estimates and may vary depending on the destination, carrier conditions, weather, holidays, or other circumstances outside our control.
Shipping Costs
Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.
If free shipping is offered on an order, the applicable shipping promotion will be clearly displayed during checkout.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.
Please allow some time for the carrier's tracking system to update after your package has been shipped.
Delivery Delays
While we work to meet the estimated delivery timeframe, occasional delays may occur due to circumstances beyond our control, including:
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Severe weather
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Carrier delays
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Holidays and peak shipping periods
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Incorrect or incomplete shipping addresses
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Unexpected transportation or operational issues
If your order has not arrived within the expected timeframe, please contact our customer support team and we will be happy to assist you.
Incorrect Shipping Address
Please make sure your shipping information is accurate and complete before submitting your order.
If you notice an incorrect address after placing your order, contact us as soon as possible at support@Parkfairmall.shop. We will make reasonable efforts to update the shipping information before the order is shipped, but we cannot guarantee that changes can be made after processing has begun.
Lost or Damaged Packages
If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at support@Parkfairmall.shop with your order number and relevant details so we can assist you.
Contact Us
Name: Park Fair Mall
Phone number:+1 515-244-1215
Email: support@Parkfairmall.shop
Address:100 E Euclid Ave, Des Moines IA 50313, United States
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@Parkfairmall.shop. Please note that returns will need to be sent to the following address:100 E Euclid Ave, Des Moines IA 50313, United States
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@Parkfairmall.shop.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@Parkfairmall.shop.
Our website is totally designed for fast and secure ordering. Each customer benefits from our Buyer Protection and each order comes with its own Tracking Number.
Our checkout it's using secure socket layer technology (SSL Enabled) and it's trusted by all major web browsers. When checking out, all of your payment information is kept safe and secure.
First time on our website? We would love to have you part of our family. Here's how our customer benefits from us:
Hand-picked Good Quality Items
Lowest Price While Keeping The Quality
100% Secure Checkout (SSL Enabled)
Stress-Free Returns & Exchanges
We offer full-time support. Please contact us at support@parkfairmall.shop if you need assistance.
